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Services

What We Do

See the future in your way

GAV Systems Pvt. Ltd.

Is a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. GAV delivers top tier service for our client/partners that is centered on providing customer satisfaction in every call. We realize each and every interaction with your customers is the most important part of the relationship. Service and professionalism coupled with meeting and exceeding client standards is ingrained in the foundational beliefs of the GAV team. We strive to understand the culture of our partners and replicate their culture of success. GAV offers a deep understanding of project management, process alignment, and strategic thinking to create and maintain a winning sourcing strategy

  • Innovative & Creative

    Creativity and Innovation Management fills a crucial gap in management literature between the theory and practice of organizing imagination and innovation. It gives managers insights into introducing innovation within their organizations and accelerating the development of creative performance in their staff.

  • High Quality

    Specific metrics for GAV’s agents, which will vary depending on the type and complexity of the work to be performed.Time frames for the achievement, which also will vary depending on the type and complexity of the work to be performed and Corrective and remedial measures, including service credits, to be implemented in the event of unachieved targets.

  • Cost Effective

    The relatively cost efficient manpower makes India a very attractive base for sourcing cross-border IT-enabled services and the most cost effective location for off-shore Business Process and Customer Contact services outsourcing.

  • Highly Experienced

    The leadership team has an average of 7+ years experience along with managed teams providing 24x7 coverage,Driven large and business critical processes and campaigns with proven success,Experience in a wide range of domains,Management of Metrics driven targets.

What Services We Offer

What's truly radical is What you can do with it.

GAV Systems Private Limited started in response to the ever-increasing need of high quality, low cost business process outsourcing services in Bangalore. The need to provide UK, USA and Australia based companies with call center customer service support, service management and back office solutions :- GAV Systems was formed.

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Our Services

High Performance, delivered

Services Provided

  • Contact Center Services
  • Business Process Outsourcing
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Contact Center Services

  • Inbound Services
  • Outbound Services
  • Order Taking
  • Collections
  • Credit Sales And Verification
  • Surveys
  • Tele-Marketing
  • Lead Generation
  • Back office Processing
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Business Process Outsourcing

  • Web Design & Development
  • eCommerce solutions
  • Animation
  • Data process services
  • Professional Support services
  • Accounting
  • Payroll
  • General Back-office Services
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