GAV Systems Private Limited started in response to the ever-increasing need of high quality, low cost business process outsourcing services in Bangalore. The need to provide UK, USA and Australia based companies with call center customer service support, service management and back office solutions; GAV System was formed
The state of the art infrastructure is both scalable and flexible providing for small to corporate sized enterprises. The aim is to build a culture, based on your values of integrity and trust, supported by action with results.
Innovative technologies are fast transforming consumer expectations and intensifying competition. To be game-changers in this dynamic sphere, your business has to be a player, not a bystander. You have to be aware and agile in your responses to global shifts. You need to deliver memorable consumer experiences that earn both loyalty and profitability
In a changing world, our road-map solutions are your best bet to achieve faster, smarter growth and efficiency. Because we believe it is our business to make sure your business succeeds.
A customer-centered approach to business
Customer Experience Management is the bedrock of our philosophy and business strategy. Our solutions portfolio is designed to make your company and its brands relevant to your customer’s life. We focus on knowing what you want to achieve and then align the right tools and methodologies to help fulfill them. In essence, we are genuine not generic custodians of our client’s brand.
Agility & flexibility levers
Given the rate of change, we help you identify business and market opportunity beyond the risk of volatility and develop inherent capabilities with our agile decision-making and solution delivery approach. Further, our flexibility factor helps create apt engagement models like JV’s, carve-outs for better outcome orientation and customer lock-ins. Our focus is to enable your business to continually create a distinctive corporate course, challenging changing circumstances to consistently ‘deliver the goods’.
New age services
Our accelerated adoption and implementation of trending solutions and services (social media & analytics) helps your business capture upside opportunities and deepen customer networks in a world of high-velocity changes. Our services have one thing in common: the ability to keep your business highly responsive and adaptive to change- sense incipient shifts in global dynamics, customer-competitor behaviors and accordingly power future profitability. Our services span across all channels (customer facing and back-office operations) and is globally acclaimed for its unique ‘best shore delivery’.
A collaborative culture
Our company’s culture is as diverse as its people; but the unifier is our shared passion in creating experiences that match expectations and set in the entrepreneurial spirit, be it for ourselves or our clients. The right experiences paradigm makes working fun as it celebrates the different views and values people bring to table, and combines them to deliver real-world results. A fact that reflects in the global audience we cater to, the empowerment our employees experience and the dynamic results we deliver.